Pin-Up Support: Live Chat, Phone Number, Telegram & More

Pin-Up is a comprehensive gambling platform where players can place bets on sports, play slots, live casino games, virtual games, and more. Tournaments available at Pin-Up are also a great attraction. Pin-Up features many active tournaments for players to participate in, both in the sports and casinos section.

Not just tournaments but a plethora of promotions are available at Pin-Up. From weekend bonuses to cashback, esport quizzes to early payouts and accumulator bet bonuses —  it has a lot in store.

If you have recently signed up at Pin-Up or are an existing player, here is everything you should know about Pin-Up Casino customer care support.

The first way to reach out to Pin-Up with your queries is to look at the FAQs. You can find answers to your basic queries about opening an account, account information, depositing methods and limits, withdrawal methods and limits, and sports betting. This way, you can prevent the hassle of waiting for email replies from customer care representatives. 

However, if you are unable to get your answers through the FAQs, here is a list of other Pin Up casino support options available:

Pin-Up Customer Care Support Options


Players can get Telegram support at Pin-Up Casino. To receive Telegram support, click on the Help button in the bottom-right corner of the screen. Thereafter, click on the Telegram option. You may need to download the app on your desktop to send a message.

You can follow the Pin-Up casino Telegram channel — @pinupsupportbot- and get answers to most of your queries. If not, you can simply access the chats and find the answers to your queries there.

Pin-Up support telegram channel
Contact the Pin-Up casino via Telegram

Live chat

Pin-Up Casino also provides live chat customer support. Live chat can be accessed by clicking the Help button in the bottom-right corner of the screen. They claim it is available around the clock.

Pin-Up live chat support
Contact the Pin-Up casino via live chat


Pin-Up Casino also provides an email support service. Users can drop an email to [email protected] to get answers to their queries. Be it withdrawal issues, registration issues, or promotional-related issues, Pin-Up Casino customer representatives can answer your questions through email.


Pin-Up Casino also provides phone support. Users can call Pin Up casino customer care number: +35722008792 to get the resolution of their issues. They claim to provide 24/7, 365 days a year, phone support.

Customers complain about their never-ending verification process before withdrawals, including submitting photos of verification documents, submitting a selfie with ID, and much more.

List of questions to seek help for

  1. I attempted my withdrawal but failed to process it even after completing my verification process. What should I do?
  2. I have submitted all verification documents. How much time will it take to get it approved?
  3. My deposit hasn’t been credited. What do I do?

If you have any withdrawal-related issues, we suggest you contact them via email. You may have to send repeated emails to get a reply. Also, deposit-related queries should be solved through live chat or email, which may involve submitting screenshots and photos to prove your case.

For basic queries, live chat and Telegram can be used.

Everything works well at Pin-Up until you ask for your winnings. It may take up to two months to get the verification done. Therefore, we recommend Pin-Up users complete the verification process before making the first deposit.